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1. Do you sell medication ?
We do not sell any medication. We offer
the ability to save hundreds of dollars annually on the cost of
medication. You can save 50%- 80% even 90% off the cost of your
medication. We are committed to bringing you the Best online
pharmacies and we have scoured the Worlds Online Pharmacies and
present them to you in a simple user friendly format. Each Pharmacy
has been member Tested and Reviewed by our staff for its features,
quality of service, and shipping services. We list safe reliable
and trustworthy Mexican, Asian, South American, European,
Australian and Indian Pharmacies. Many of our
members find us an invaluable resource to get the medication they need at
substantial savings via reliable tested sources.
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2. Do you offer any kind of
guarantee, warranty or refund policy?
Absolutely. While we make every effort to clearly explain what we do
and to provide many examples of what is available as a member, we know
that it is impossible to please everyone and that if you feel your
small investment in our service should be refunded we will offer a
refund on your membership. We make every possible effort to show
exactly what is on the members side before you join and explain exactly what we
do and who we are. We are a Legitimate Business and help many, many people
achieve very substantial savings every month. However due to a few bad apples
every month we have been forced to review each case prior to every refund.
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3. Is my personal information safe?
When you join, the sign up process used is
registered with Verisign one of the worlds most trusted and advanced
online transaction processing systems.
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4. Why is there a membership fee?
Our small fee covers the high costs of
operating, maintaining, updating, and supporting a website of this
size. We are after all, more of a consumers group than anything else.
For it is the members input and feedback that keeps the site going.
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5. How can I contact you?
a.
If you have questions about the website
you may contact us at
medsdirect@yahoo.com. We are unable to offer phone based support
due to the high costs involved. We would be happy to answer any
questions you have about the website, your membership, passwords and
such. Please allow approximately 1 business day for a response.
b.
If you have questions about
billing, passwords
signing up
You may contact MyVirtualCard.com
You may contact them at anytime by using the following link
www.myvirtualcard.com or call MyVitrualCard.com at
(514) 287 - 0009 for support on those issues. (billing, passwords ,
signing up) .
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6. My card doesn’t
work, what do I do ?
The sign up system requires that each field be filled in. And all data
match what is on the card
You must
use your name as it appears on your credit card, and the address where you receive your credit card statement.
These are very important.
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7. What if I get an error on the sign up
page?
The sign up system requires that each field be filled in. And all data
match what is on the card
You must
use your name as it appears on your credit card, and the address where you receive your credit card statement.
These are very important.
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8.
What if my password doesn't work?
You must type in your username and password exactly as you received it
in the confirmation email. Please remember all user ID's and
passwords are all lowercase and pay close attention to make sure
you input zeros as zeros and not the letter o . If your user id and
password still do not work please do not sign up again but contact us
medsdirect@yahoo.com
or go to the MyVirtualCard.com website to reset your password
www.MyVirtualCard.com .
or
you can call MyVirtualCard.com at (
514 ) 287 - 0009 for assistance with your password.
Please remember that they do not
answer questions about the website but assist with your membership.
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9. I have lost my username and
password. What do I do? Follow this link to the
Lost Password
Page and enter your email address. A confirmation email will be
sent to you, providing you with a link to receive your new password.
Note : You have to reply to this email within 1 hour, or it becomes
inactive.
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10. What If I want to
cancel my membership?
You may cancel at anytime by using
the following link
www.myvirtualcard.com , follow the Login link under Personal
to Login using your user ID and password that you use on this site and
you can sign in and cancel your account.
or
you can email
medsdirect@yahoo.com we can
look up your account and help you cancel. If You choose to email us
please include your user id and password as this will speed up the
process to look up your account and make sure we are canceling the
correct account.
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11. Who is MyVirtualCard.com?
Any business that accepts credit
cards must have a merchant account though a bank and the credit card
network. This includes online merchants. We use a company called
MyVirtualCard.com for these services. We could acquire our own
merchant account services and do our own billing but it is for your
benefit that we contract with them. They offer a level of security
and protection with your personal data that is hard to beat and are
registered with Verisign one of the worlds most trusted and advanced
online transaction processing systems.
It does cost more for us but it gives
you greater security and the ability to call them for account support.
Please remember that they do not answer questions about the website
- they can assist you with your membership status, passwords, and
questions about billing through MyVirtualCard.com You may contact them by using the following link
www.myvirtualcard.com
or
call MyVitrualCard.com at (514 ) 287 - 0009.
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12. How do I
Request a Refund?
Please review the information at
this link Refund
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13.
How do I look up my account information?
You may can lookup your account
information at anytime by using the following link
www.myvirtualcard.com
follow the Login link under Personal to Login using your user ID and
password that you use on this site and you can manage your account
from there.
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